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Price:$370.00
Please call us for corporate pricing
Phone: 925-513-1010
E-mail: inquiries@callcenterlearning.com
Curriculum Overview:
The PrimeTeamT Performance curriculum provides learners with a multitude of decision-making and performance measurement strategies to help their teams successfully achieve their goals. This program is based on two popular books, Team Decision-Making Techniques and Measuring Team Performance, from the High Performance Team series copyright © Richard Chang Associates, Inc.This series is co-published by Jossey-Bass/Pfeiffer (a Wiley Company) in collaboration with Richard Chang and Associates, an international consulting, training, and publishing firm.
These courses have been created under a co-development agreement between Jossey-Bass/Pfeiffer, a global publisher of insightful human resource development (HRD) materials, and PrimeLearning.comT, a leading provider of corporate business skills eLearning solutions.

Target Audience:
The PrimeTeam Performance curriculum provides valuable insights and best practices for all levels of professionals who want to collaborate more effectively within a group, such as:
- Team Leaders
- Team Members
- Supervisors
- Managers
- Project Managers
Prerequisites:
None.
Skill Level:
All levels.
Courses:
| Description |
Course |
Duration |
| Make team decisions and understand when to use the Brainstorming and Filtering techniques |
Brainstorm as a Team |
2 hrs |
| Gain consensus on sensitive and controversial topics through the Nominal Groups technique |
Prioritize by Consensus |
1.5 hrs |
| Obtain majority consensus through the Delphi technique of anonymous voting |
Merge Team Opinions |
1 hr |
| Identify the best options for resolving complicated situations |
Organize Team Consensus |
1.5 hrs |
| Use the Paired Choice Matrix technique to compare alternatives and select a single solution |
Choose Between Alternatives |
1 hr |
| Identify and balance complex decision criteria using the Criteria Rating method |
Rank Choices by Criteria |
1 hr |
| Establish metrics and then measure to track progress, enhance motivation, and improve performance |
Measure for Success |
1.5 hrs |
| Choose the metrics that best reflect the critical points for successful team performance |
Select the Right Metrics |
1.5 hrs |
| Gather data that is objective, easily analyzed, and meaningful |
Survey for Accurate Data |
1.5 hrs |
| Use qualitative information from a variety of sources to complement quantitative |
Focus on Perceptions |
2 hrs |
| Interpret measurement results in order to evaluate performance and set new goals |
Learn from Results |
1.5 hrs |
Deployment Options:
Prime eLearning System curriculum (Internet)
- 17 hours e-Learning
- 11 Courses (16 hours), each including Self Check Assessment
- On-line Resources (1 hour) - Job Aids, Glossary, Recommended Reading Lists, Web Links
- Personalized Prime eLearning System account
- Pre Assessment (PrimePathT)
- Mastery Assessment
- Client Administration functionality
- Search feature
- Access to PrimeLearning-run Discussion Boards, Chats
- On-line Mentoring
Individual courses (Internet)
- Course, including Self Check Assessment
- Course-Based Resources (Job Aids, Glossary, Recommended Reading Lists)
Intranet or CD
Platforms Supported
- All Microsoft Windows operating systems are supported.
- All Internet Explorer browsers are supported above version 4.0.
- Only version 4.7 of the supported.
- A sound card is required to hear audio.
- Adobe Acrobat Reader plug in is required to view some Curriculum Resources.
- Links to download Adobe Acrobat Reader and Centra client are provided in the eLearning System
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