Call Center Training - Call Center Learning Solutions, training the voice of your business with on-site courses, online courses,web seminars, and e-learning call simulations.

The PrimeComplianceT Data Security curriculum encourages organizations to place the security of information at the heart of business operations.Designed for all employees within an organization, this curriculum helps learners to appreciate the core compliance issues that govern the ethical use of company information and the privacy of customer data.

Written from the point of view of your organization, PrimeCompliance Data Security has been designed to offer a more detailed analysis of the issues facing organizations in this area. It can be used as part of a structured offering in the PrimeCompliance series, or can be used equally effectively on its own to underline the importance a responsible approach to information security at work.

Content Alliance:

These courses have been created under a co development license between WeComply Inc., a leading provider of organizational compliance training, and PrimeLearning.com, a leading provider of eLearning solutions for professionals in the workplace.

Target Audience:

All employees within an organization, whether new hires or as a refresher program for long-term employees.

Prerequisites:

None.

Skill Level:

All levels.

Courses:

Company Information

Description	Topic
Identify the guidelines a company must follow to protect its trade secrets and to avoid misappropriating the trade secrets of others	Trade Secrets
List restrictions for use of e-mail and Internet services provided by your company	E-mail and Internet Use

Record Keeping

Description	Topic
Recognize how your company's privacy policy affects the way you handle customer data	Consumer Data Privacy
Identify the elements of a record retention policy	Record Retention

Deployment Options:

Prime eLearning System curriculum (Internet)

5 hours e-Learning
2 Courses (4 hours), each including Self Check Assessment
On-line Resources (1 hour) - Job Aids, Glossary, Exercises, Recommended Reading Lists, Web Links
Personalized Prime eLearning System account
Pre Assessment (PrimePathT)
Mastery Assessment
Client Administration functionality
Search feature
Access to PrimeLearning-run Discussion Boards, Chats
On-line Mentoring

Individual courses (Internet)

Course, including Self Check Assessment
Course-Based Resources (Job Aids, Glossary, Recommended Reading Lists)

Intranet or CD

Please contact us at inquiries@callcenterlearning.com

Platforms Supported

All Microsoft Windows operating systems are supported.
All Internet Explorer browsers are supported above version 4.0.
Only version 4.7 of the supported.
A sound card is required to hear audio.
Adobe Acrobat Reader plug in is required to view some Curriculum Resources.
Links to download Adobe Acrobat Reader and Centra client are provided in the eLearning System

Price: $75.00